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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

5800 Universal Boulevard, Orlando, Florida, United States, 32819

Universal'S Hard Rock Hotel offers family-friendly accommodations and exclusive theme park benefits such as FREE Universal Express Unlimited ride access. This 4-star Orlando hotel features a resort-style swimming pool and multiple dining options.

Rooms & Amenities

Rooms include modern amenities such as flat-screen TVs, iHome docking stations, and in-room coffee makers. The standard rooms feature two queen beds, while the Graceland suite offers a grand piano and whirlpool tub for an elevated experience.

Dining Options

Dining options comprise five uniquely-themed outlets, including The Kitchen for New American cuisine, Palm Restaurant for fine steaks, and Velvet Bar for cocktails. The poolside Beachclub serves light snacks and refreshing drinks.

Leisure & Entertainment

Recreational amenities include a 12000 square-foot resort-style pool with underwater speakers, a waterslide, and cabanas. Guests can also enjoy a diverse array of activities surrounding music, such as the Sound of Your Stay program that allows access to guitars and curated records.

Services & Policies

Services include a self-service Business Center and a knowledgeable concierge to assist guests. Additionally, special amenities cater to pets, allowing two pets with a weight limit of 50 lbs in designated rooms.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard View Room Includes ^ Universal Express Unlimited
Max:
4 persons
380 sq. feet 
Bed options:
2 King Size Beds
Coffee machine
Heating
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Pool view room Includes ^ Universal Express Unlimited
Max:
4 persons
380 sq. feet 
Bed options:
2 King Size Beds
Pool view
Coffee machine
Heating
Check Prices
Garden View Room Includes ^ Universal Express Unlimited
Max:
4 persons
380 sq. feet 
Bed options:
2 King Size Beds
Garden view
Coffee machine
Heating
Check Prices
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Orlando 6.3 mi
Airports
Orlando Executive (ORL) 12.1 mi
Orlando International (MCO) 13.7 mi
Train
Church Street Station 6.7 mi
Woodsmere Sub-Station 7.0 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Golf course
  • Table tennis

Services

  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Water slides
  • Game room

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Entertainment
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Patio
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

5800 Universal Boulevard, Orlando, Florida, United States, 32819
Map view
5800 Universal Boulevard, Orlando, Florida, United States, 32819
Nearby
6000 Universal Blvd
Hollywood Rip Ride Rockit
1600 ft
Parking area
Universal Studios Orlando Parking Garage
1700 ft
1000 Universal Studios Plaza
Universal Globe
1300 ft
6000 Universal Blvd
The Simpsons Ride
1300 ft
Curious George Play Area
700 ft
Orlando
Animal Actors
1100 ft
Orlando
Kang & Kodos' Twirl 'n' Hurl
1400 ft
42 Plaza of the Stars
Shrek 4-D
1400 ft
6000 Universal Blvd
Men in Black Alien Attack
1600 ft
Orlando
Fast & Furious Supercharged
1700 ft
Orlando
The Knight Bus
1700 ft
Restaurants
The Kitchen
200 ft
5800 Universal Blvd Hard Rock Hotel
Beach Club
4400 ft
5800 Universal Blvd
Bar American
1300 ft
5601 Universal Blvd
Hard Rock Cafe
5200 ft
6050 Universal Blvd Suite 99
Cafe La Bamba
1300 ft
1000 Universal Studios Plz Universal Studios Florida
Krusty Burger
900 ft
Universal Studios Florida Universal Studios
Kohola Reef Restaurant and Social Club
2900 ft
6000 Universal Blvd
Chez Alcatraz
2900 ft
6000 Universal Blvd Universal Studios
Today Cafe
4200 ft
7025 Rodeo Dr Universal Studios
Fusion Bistro Sushi and Sake Bar
4300 ft
6000 Universal Blvd

Reviews and Ratings <br />

Feedback from previous guests about their experience.
78%
loved the resort and would return for another relaxing stay
Great location
Spacious rooms
Housekeeping issues
Dining variety
7.8/10
Very good
Rooms
7.8
Location
9.8
Service
6.6
Dining
6.8
Guest reviews
7.8/10
based on 5 reviews
4.5/5 based on 10091 reviews
8.7
8.7/10 based on 2351 reviews
#47 of 348 hotels in Orlando based on Tripadvisor
Jack
United Kingdom, March  2025
8.0/10

We had an unforgettable family vacation at this hotel! The proximity to the parks was fantastic, allowing us to easily walk or take a boat. The rooms were beautifully appointed, although breakfast wasn't included. However, the lively atmosphere and engaging activities kept the kids entertained. On the downside, the room service could definitely use some improvement, particularly in terms of timing, and the parking fees were a bit of a surprise. Overall, it was a memorable stay, and we would definitely consider returning.

Rooms
9.0
The rooms were well-appointed and offered lovely views of the pool. The second sink area in the bathroom was a perfect setup for our family.
Service
7.0
The service was generally excellent and responsive, although there were hiccups with housekeeping that we had to address more than once.
Location
10.0
The location couldn't be better! Just a short walk or boat ride to the parks made it easy for us to enjoy our time without the hassle.
Dining
6.0
Dining options were decent, but I wish breakfast was included as it added to our daily costs.
Facilities
8.0
The facilities were engaging with great poolside activities, but the area was more suited for families with younger children.
Nicholas
United Kingdom, March  2025
8.2/10

I had a fantastic stay at this hotel, which was in a perfect location close to parks and City Walk. The rooms were clean and comfortable, but I had a hiccup with the rollaway bed delivery that didn't meet expectations. However, the staff resolved it well. The pool area was absolutely delightful, making for a relaxing experience. Overall, I would definitely return for the great location and comfort provided.

Rooms
8.0
The rooms were fresh and clean, providing a very comfortable stay.
Service
7.0
The guest services were extremely helpful, although there was a delay with the rollaway bed.
Location
10.0
The hotel's location was excellent, allowing for quick access to nearby attractions.
Dining
7.0
The small store had nice grab-and-go food options, but some items felt overpriced.
Facilities
9.0
The pool area was a highlight, with music and a relaxing atmosphere.
Mason
United Kingdom, February  2025
7.6/10

My stay at the hotel had its highlights and low points. The Rock Royalty Level offered excellent perks like a superb breakfast selection and snacks throughout the day, which were a great value for the cost. However, I encountered some issues with the room placement and cleanliness, and I'd advise caution with accessibility if you have small children or mobility needs.

Rooms
7.0
The room was a decent size and came with unique touches like a 'Party animal inside' sign. However, it felt a bit smaller than expected and wasn't as appealing as the website photos suggested.
Service
6.0
I experienced a mix of service levels. While some staff members were warm and welcoming, others seemed overwhelmed and unsympathetic, especially during check-in.
Location
9.0
The hotel's location is fantastic, providing easy access to the parks and the Citywalk, making it ideal for quick trips back to rest during the day.
Dining
8.0
The dining experience was quite good, especially the breakfast, which set the day up nicely. Happy Hour was also a nice touch.
Facilities
8.0
The pool area was enjoyable but did get loud at times, which made it less relaxing. Overall, the facilities were well-maintained.
Liam
United Kingdom, October  2024
7.2/10

The hotel offers an unbeatable location, just a short walk from Universal Studios, making it easy to take breaks during busy park days. While the rooms are spacious and clean, the level of service left a bit to be desired, especially with housekeeping issues. Dining options are convenient but come at an additional cost which can add up. Overall, it’s great for families wanting quick access to the parks, but I expected more given the price.

Rooms
8.0
The rooms were quite spacious and clean, with comfortable pillows that made for good sleep. However, I did notice some minor wear and tear that I didn't expect for the price paid.
Service
5.0
The service was hit or miss. While some staff were friendly, I faced multiple issues with housekeeping that affected our stay. It felt frustrating at times, considering the price.
Location
10.0
The location is absolutely perfect for visiting Universal Studios, being just steps away from the entrance, which was incredibly convenient for our family.
Dining
6.0
Dining options were decent but came with a hefty price tag. We found the breakfast limited, which was disappointing considering it wasn't included in the room rate.
Facilities
7.0
The pool area was nice and provided decent entertainment, although it could get quite loud, which made it difficult to relax sometimes.
Oscar
United Kingdom, October  2024
8.0/10

We had a pleasant stay at this hotel, drawn by its great proximity to the parks. While the rooms were spacious and comfortable, they didn't quite match the luxury vibe we expected and needed better cleanliness. The dining options were decent, but could improve in variety. The service was commendable, although we did have a minor hiccup with one staff member. Overall, it was a good value for money, but some areas need attention.

Rooms
7.0
The rooms were spacious and generally clean, but there were some housekeeping issues that made me uncomfortable.
Service
8.0
The overall service was very friendly and attentive, particularly in the restaurant and pool area.
Location
10.0
The location was perfect for accessing the nearby parks, making it very convenient for our family trip.
Dining
7.0
Dining was good, but I recommend ordering from the menu instead of the breakfast buffet due to limited options.
Facilities
8.0
The pool area was clean and enjoyable, but a bit more depth would have been nice.
Great location
Housekeeping issues
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